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Privacy Policy

Welcome to viralmoon.shop (the “Site”). This Privacy Policy (“Policy”) describes how we (“Company,” “we,” “us,” or “our”) collect, use, store, and disclose your personal information when you visit our Site or use our Services related to Instagram, Telegram, and YouTube (collectively, the “Supported Platforms”). By accessing or using the Site, you consent to the collection and use of your information as described in this Policy. If you do not agree with this Policy, please do not use the Site or Services.

1. Introduction

1.1 Who We Are

  • The Site and its Services (hereafter “Services”) are operated by viralmoon.shop . We currently provide certain promotional and marketing services for Instagram, Telegram, and YouTube.

  • Should you have any questions about this Policy, please contact us at: Email: [email protected]

1.2 Scope

  • This Policy applies only to information gathered online through the Site and Services. It does not apply to any other websites or services that we do not control, even if they are linked to/from our Site.

2. Definitions

  • “Personal Data” refers to any information that can directly or indirectly identify you, such as your name, email address, or billing details.

  • “Processing” means any operation performed on Personal Data, including collection, recording, structuring, storage, alteration, retrieval, use, disclosure, or destruction.

  • “Controller” means the natural or legal person who determines the purposes and means of the processing of Personal Data. For the purposes of the EU General Data Protection Regulation (“GDPR”), we act as the Controller.

  • “Data Subject” refers to any identified or identifiable natural person whose Personal Data is processed.

3. Types of Data We Collect

We collect information in three main categories: (i) Visitor Data, (ii) Customer Data, and (iii) User Content.

3.1 Visitor Data

  • Contact Information: If you contact us via email or other channels (e.g., social media), we may collect your name, email address, and any other information you voluntarily provide.

  • Cookies & Tracking Technologies: We use cookies and similar technologies to learn about how you interact with our Site, for analytics, and to improve user experience. This may include your IP address, browser type, referring pages, and location data (if enabled on your device).

  • Automatically Collected Information: When you visit the Site, we may collect technical data such as IP address, geographical area, browser type, and operating system.

3.2 Customer Data

  • Account Information: When you sign up for or purchase our Services, we may collect your email address, username for the Supported Platforms (if necessary), and any other data you provide during the transaction.

  • Payment Information: If you make a purchase, you may be asked to provide payment details (e.g., credit card information, cryptocurrency wallet details) to our third-party payment processors. We do not store full credit card numbers on our servers.

  • Interactions & Support: We may store chat logs, email exchanges, or other interactions you have with us for troubleshooting and customer support.

3.3 User Content

  • Promotional Content: If you provide text, images, or other content for promotional purposes on the Supported Platforms, we may process such content only to the extent needed to deliver our Services.

4. Legal Bases for Processing (GDPR)

We process Personal Data under at least one of the following lawful bases:

  1. Consent (Art. 6(1)(a) GDPR): When you have given us clear permission to process your data for a specific purpose (e.g., subscribing to newsletters).

  2. Contract (Art. 6(1)(b) GDPR): Where processing is necessary for the performance of a contract (e.g., delivering the Services you purchased).

  3. Legal Obligation (Art. 6(1)(c) GDPR): Where processing is required by law (e.g., to fulfill tax or regulatory requirements).

  4. Legitimate Interests (Art. 6(1)(f) GDPR): Where the processing is necessary for our legitimate interests (e.g., fraud prevention), provided those interests do not override your fundamental rights and freedoms.

5. How We Use Your Personal Data

We use the collected data for purposes including but not limited to:

  • Providing Services: Fulfilling orders, delivering promotional or marketing campaigns on your behalf for Instagram, Telegram, or YouTube.

  • Customer Support: Responding to inquiries, resolving disputes, and offering technical support.

  • Analytics & Improvements: Monitoring Site traffic, analyzing trends, and improving our Services.

  • Marketing & Updates: Sending promotional emails about our Services or updates if you have opted in. You may unsubscribe at any time.

  • Security & Fraud Prevention: Detecting unauthorized access or activities, investigating malicious behavior, and ensuring the integrity of our Services.

6. Data Sharing and Disclosure

6.1 Third-Party Service Providers

We may share your Personal Data with trusted third-party providers to perform functions on our behalf (e.g., payment processing, analytics, email marketing). These providers only have access to the Personal Data necessary to perform their services and are contractually obligated to maintain confidentiality and protect your data.

6.2 Compliance and Legal Requirements

We may disclose Personal Data if required to do so by law, subpoena, or if we believe such action is necessary to:

  • Comply with a legal obligation,

  • Protect or defend our rights, property, or safety of our customers or others,

  • Investigate or assist in preventing any violation or potential violation of the law or our Terms.

6.3 Business Transfers

If we are involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy, your Personal Data may be transferred or sold as part of that transaction. We will ensure the confidentiality of any Personal Data involved in such transactions.

7. International Data Transfers

Depending on where you are located, your Personal Data may be transferred to and processed in countries outside your country of residence. These countries may have data protection laws different from those of your jurisdiction. In such cases, we ensure that appropriate safeguards (e.g., Standard Contractual Clauses) are in place to protect your Personal Data.

8. Data Retention

We store your Personal Data only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Retention periods may vary based on:

  • Contractual obligations and Service requirements,

  • Legal or regulatory obligations,

  • Statutes of limitations,

  • Your consent to continued processing.

If you wish to request the deletion of your Personal Data, please contact us at [email protected]. We will make reasonable efforts to honor your request unless we are legally required or have a legitimate business interest in retaining certain data.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

  • Recognize new or past visitors,

  • Store your preferences,

  • Analyze website traffic and trends,

  • Offer better user experiences and tools in the future.

You can manage cookies in your web browser settings. If you choose to disable cookies, some features of the Site may not function correctly.

10. Protection of Minors

Our Site and Services are intended for individuals who are at least 18 years old (or the age of majority in their jurisdiction). We do not knowingly collect Personal Data from minors. If you believe we have collected data from a minor, please contact us immediately at [email protected].

11. Your Rights

Depending on your jurisdiction (e.g., under GDPR or similar laws), you may have the following rights regarding your Personal Data:

  • Right of Access: You can request confirmation of whether we process your Personal Data and obtain a copy of such data.

  • Right to Rectification: You can request correction of inaccurate or incomplete Personal Data.

  • Right to Erasure (“Right to be Forgotten”): You can ask us to delete your Personal Data under certain conditions.

  • Right to Restrict Processing: You can ask us to restrict the processing of your data if you contest its accuracy or if processing is unlawful.

  • Right to Data Portability: You can request a copy of your Personal Data in a structured, commonly used format.

  • Right to Object: You can object to the processing of your Personal Data on grounds relating to your particular situation, including for direct marketing purposes.

  • Right to Withdraw Consent: If we rely on your consent, you have the right to withdraw it at any time.

  • Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority if you believe that our data processing practices violate applicable law.

Please contact us at [email protected] to exercise these rights. We may need to verify your identity before fulfilling your request.

12. California Privacy Rights (CCPA/CPRA)

If you are a resident of California, you may have certain rights under the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (“CPRA”). These may include the right to:

  • Know the categories and specific pieces of Personal Information we have collected about you,

  • Request deletion of Personal Information (subject to exceptions),

  • Correct inaccurate Personal Information,

  • Opt out of the sale or sharing of Personal Information (note: we do not sell Personal Information),

  • Be free from discrimination for exercising your rights.

To exercise these rights, please contact us using the methods described in Section 11 above.

13. Data Security

We take reasonable technical and organizational measures to protect Personal Data against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and limited-access protocols. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

14. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date. Significant changes may also be announced via email or a prominent notice on the Site. Your continued use of the Site after any modifications to this Policy constitutes your acceptance of such changes.

15. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact us at:

Email: [email protected]

Thank you for trusting viralmoon.shop . We are committed to protecting your privacy while offering promotional and marketing solutions for Instagram, Telegram, and YouTube.